Skilled service provider

Icodewales IT Support

Easily Managed IT Support Services

We offer bespoke, fully managed IT support services for small & medium-sized businesses. With our inclusive remote & onsite service options, we cover all aspects of your business technology with 24/7 support following your needs 365 days a year.By taking advantage of our Managed IT Support services, you're providing access to an IT professional at your office. The friendly, helpful, and trustworthy coworker who is able to assist you with any information technology difficulties that may develop, is only a phone call or email away.

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Uninterrupted Service Continuity

We can configure your service desk options so they give you peace of mind (our rapid response guarantees system stability). Meanwhile, if your DIY approach ever fails to satisfy your needs, our knowledgeable experts are only a call - or two klicks - away. Peacefully Protected Digital Boundaries Defending your technology from ransomware attacks is the new black. Apart from PC usage control at the office and sensible devices use atOur IT support offers smooth IT operations. With managed IT services, we handle both the troubleshooting and management of your systems, which ultimately allows you to focus on running your business. So, should an unfortunate occurrence occur, we'll be there to help you with efficient, transparent IT support.

We advocate for collaboration fervently.

Because our relationship begins with cooperation at the beginning, It doesn't matter how much value we afford our customers because our aim has never been to take more than we're worth. We count on fairness in business dealings, which is one of the reasons that our contracts and our terms are clear, uncontested, and immutable. Additionally, we don't raise our fees or impose unjust notice periods, because we want our partners to appreciate being with us for the duration.

Keep your business healthy with ICodeWales

We offer complete 24/7 coverage so you never have to worry about whether or not someone will cover your bases on a day you decide to take off. Our comprehensive knowhow means we can ensure that our remote management not just covers 24/7 but any eventuality that might arise throughout the year, so all of your systems stay up and running as they should be - without any extra hardware investment. Sanity saved!We seek to make the onboarding experience a high priority. You ll get a dedicated Engineer for the first 30 days of the process to act as a single point of contact for the procedure. We can facilitate a seamless transition to a provider you already have working with your team. As a security-first MSP, we ensure that your data is relocated and handled as securely as possible.

Never worry

You no longer need to worry about coping with your IT issues, because it's what we re here for. We take care of the things we're great at, and you can go back to focusing on your work.

Years of experience

Decades of expertise on our team demonstrate our capacity to resolve any problems you've already encountered, guaranteeing you won't need to concern yourself with difficulties that we haven't already solved.

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Quick response time

As soon as you contact us, the case is addressed. We won't mark a problem as solved until you are completely satisfied. If you aren't, we keep at it until you are.

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Picture your workload

If it's anything like ours, then imagine those numerous meetings that are running at once, plus people trying to get on a variety of devices and software. Sounds like a nightmare, right?

Easy start up

We make it easy to start working with the IT specialists that our IT support company provides whenever you choose to outsource your IT department. Regardless of whether your current IT providers let you down or are unsuitable for some reason, our help desks are convenient and responsive.

Wales IT support services

Not sure whether it's time management or tech support problem? ICodeWales have you covered - we let you specify what level of remote or desk-side onsite coverage you need, at any or all of given times making sure everything is taken care of - all the time !We're improving our approach to make it easy for our company to provide our services. Remotely providing our services instead eliminates unanticipated site visits and related admin, and it also permits us to be more flexible with our clients.

Security comes first

The most important aspect of your security is, without a doubt, guarding yourself from the criminal.

We are honest and sincere

Truthful reputations honest communication service provider.

Years of experince in:

Delivering good customer service on the forefront of information technology.

Meet codeWales

codeWales is an IT support service provider, specialized in delivering a tailored service to your business needs. No matter what IT challenges you are facing, we can find the best solution for your business needs and help you take care of it.Of course, we can't jeopardize our level of service by driving from location to location. When we're needed we are available 24/7 we can have a consultation online we provide our services in wales and sorrounding areas including: newport,swansea,abbergavenny and sorrounding areas.

Partner with us

IcodeWales are specialists in providing a tailored IT support option to SMEs. We aim to provide up-to-date, seamless & convenient IT services specifically tuned to meet small businesses' needs. We guarantee improved safety for you with confidence till we've addressed any kind of security threats plus easier access and resource management for you with your changing business. Move from reacting to proactive support with codeWales!

We follow industry trends

IcodeWales partners with Microsoft and HPE, ensuring that our latest technology recommendations and initiatives always track advancements in market information Security’s getting stronger all the time, plus IPv6 and cloud computing too. We make sure these issues stay sufficiently in tip-top shape working closely with these providers considered leaders in the industry.

Choose Affordable IT Support Services

ICodeWales supports your business technology *all* in one simple package. With the ability to remotely manage your infrastructure, onsite IT pro-advisors to visit your business when required, and a service desk team available 24/7 means we have you taken care of.

Fast responsive support

Don't worry about those IT emergencies - our professionally managed remote and tel support teams can tackle any situation you find yourself in; keeping downtime to a minimum and helping you solve problems quickly.

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No hassle with our onsite visits

Struggle with getting to the helpdesk when you need it? Drop us an email instead and we're happy to come out to see you - minimising your downtime and keeping things running smoothly. We're not just reactive though, because we have access to service desks too. Receive nightly remote monitoring & management of your infrastructure, meaning you're always good-to-go!

Start with guaranteed high-quality and inclusive SME IT support

ICodeWales is an inclusive IT support services provider tailored to your SME needs. We consider ourselves a full IT solution provider and offer a range of solutions appropriate for a variety of different business verticals. ICodeWales are champions of right first time: we reinvest on technology, people, processes and strategy to continuously improve the quality of our service offering.

SME IT support made easy

Our mission is to increase productivity, innovation and manage risk with solutions that combine cutting-edge technology with our people-centric approach to delivering measurably improved growth! We're your complete IT partner, working with years of experience in various industries and service lines in the UK & Germany, who are ready and waiting for all your challenges. Our customised solutions tackle these three challenges whilst triple-guaranteeing you the personal backing you need when you're choosing an outsourced IT partner.

Make all your IT infrastructure dreams come true, affordably

Your complete service provider for any ailment. We are committed to increasing the scalability and wellbeing of our customers in all possible ways which is why we recognise the importance of your network's hardware challenges

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